NFIRS - Incident Reporting and Records Management Software

State NFIRS Data Reporting System - Elite by ImageTrend

OSFM implemented an updated fire incident reporting system, called Fire Bridge, in 2016. There is no cost to North Carolina Fire Departments and County Agencies.

What is Elite?

Elite is an internet based comprehensive NFIRS 5.0 compliant records system developed by ImageTrend.

Tab/Accordion Items

  • Free to all NC
  • Nothing to download or install
  • Automatically reporting to the state
  • We take care of exporting to FEMA
  • You can use any device anywhere if you have internet service

  • NFIRS Data reporting
  • Inventory Management
  • Staff- Shifts and Pay
  • Training/Certifications Tracking
  • Preplans
  • Fire Inspection (Basic)
  • Hydrant log
  • Investigations

  • CAD Integration
  • Full Inspection Module
  • (Need to Have their contact information or link to their page)

What if I use a different third party software?

Departments using third party software ( i.e. Emergency Reporting, Fire House, Fire Programs..) for NFIRS reporting may continue by following exporting instructions provided by OSFM. You must send the reports to the NC Fire and Rescue Commission via email to

Departments who are using the USFA Data Entry - Online Reporting Tools must to switch to the Image Trend Elite software.

The Administrative Code requires all departments be NFIRS compliant to pass the fire department ratings inspection. All reports are to be submitted quarterly to meet the 120-day state submission rule as per 11 NCAC 05A.0910 Incident Reporting.

Failure to comply will result in probation for a period of time.

Further non compliance can result in the department failing their ratings inspection.

If you have any questions about incident reporting, please call Monna Gillespie at 1-800-634-7854 or 919-647-0088 or email