MBD Consumer Complaints
You may file a complaint against Manufacturers, Dealers & Set-up Contractors. Please choose the correct complaint form (manufactured or modular) to complete. Note that the Manufactured Building Division does not act as an advocate or lawyer for a person who has a dispute. We accept information about alleged inappropriate business practices and determine if there has been any violation of the laws, in order that action may be initiated when appropriate.
*Please provide by email to MBDcomplaints@ncdoi.gov or by fax to 919-715-0067 all documentation and any other information to support your allegation(s). This may include and is not limited to video, voice recordings, text messages, photographs, emails, etc. You may also mail the supporting documentation to:Office of State Fire Marshal Manufactured Building Division 1202 Mail Service Center Raleigh, NC 27699